Frequently Asked Questions

1. What services do you offer?

We offer a range of wedding planning services including full-service planning and custom packages tailored to your specific needs. Our services cover everything from venue selection and vendor management to decor design and wedding day logistics. We do not offer onsite day-of coordination directly, but we can help you find a day-of coordinator if needed.

2. Why do you not handle wedding day coordination directly?

At Touch Grass Events, we understand that many venues include day-of coordination in their venue fee or mandate the use of their preferred partners. This can sometimes result in additional costs for services that might not be necessary. However, should you require day-of coordination, we offer partnerships with esteemed regional day-of-coordinators for an additional fee. This ensures you have access to professional support to manage all the intricate details on your wedding day, allowing you to fully enjoy your special moment with complete peace of mind.

3. How far in advance should we book your services?

We recommend booking our services as early as possible to ensure availability, ideally 9-12 months before your wedding date. However, we can also accommodate shorter timelines based on availability.

4. Do you offer destination wedding planning?

Yes, we specialize in both local and destination weddings. We have experience planning weddings in various locations and can handle all logistics to ensure your destination wedding is seamless and stress-free.

5. Can you work with our budget?

Absolutely! We believe that beautiful weddings can be created on any budget. We will work closely with you to understand your financial constraints and provide creative solutions to make the most of your budget.

6. How do you select vendors?

We have a trusted network of vendors that we regularly work with, ensuring high-quality service and reliability. However, we are also happy to work with any vendors you have in mind or help you discover new ones that fit your style and budget.

7. What makes Wedding Wonderland different from other wedding planners?

At Wedding Wonderland, we pride ourselves on our personalized approach, attention to detail, and commitment to making your wedding day as unique as your love story. Our experienced team goes above and beyond to ensure every aspect of your wedding is perfect.

8. How do we get started?

Getting started is easy! Simply contact us to schedule a complimentary consultation. We’ll discuss your vision, needs, and how we can help bring your dream wedding to life.

9. Do you offer customizable packages?

Yes, we understand that every couple is unique, so we offer customizable packages to fit your specific needs and preferences. Whether you need full planning or just a helping hand, we can create a package that suits you.

10. What is your cancellation policy?

Our cancellation policy varies depending on the services booked and the timing of the cancellation. We will provide detailed information during the consultation and in our contract, ensuring you are fully informed of all terms and conditions.